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Accessibility Information

Our Commitment to Inclusive Tourism

Milford Sound's spectacular beauty should be accessible to everyone. While the remote location and natural terrain present some challenges, many tour operators have made significant accommodations to ensure visitors of all abilities can experience this world heritage site.

Transport Accessibility

Coach Services

  • Some coaches feature wheelchair lifts
  • Designated accessible seating
  • Storage for mobility equipment
  • Regular comfort stops at accessible facilities
  • Advanced booking essential for accessible seats

Self-Drive

  • Accessible parking at Milford Sound terminal (limited spaces)
  • Blue badge equivalent recognized
  • Accessible viewpoints along Milford Road:
    • Mirror Lakes (boardwalk suitable for wheelchairs)
    • Lake Gunn (partial wheelchair access)
    • The Chasm (accessible viewing platform)

Scenic Flights

  • Limited wheelchair access to small aircraft
  • Assistance with boarding available
  • Weight and mobility equipment restrictions
  • Helicopter options may offer better access

Activity Accessibility

Suitable for All Abilities

  • Large vessel cruises
  • Scenic drives
  • Milford Sound Visitor Terminal
  • Underwater Observatory (lift access)

Limited Accessibility

  • Small boat nature cruises
  • Scenic flights (aircraft dependent)
  • Overnight cruises (vessel dependent)
  • Kayaking (please check with provider)

Not Currently Accessible

  • Milford Track (rough terrain)
  • Other biking & hiking trails

Facilities at Milford Sound

Visitor Terminal

  • Fully accessible building
  • Accessible restrooms with adult changing
  • Lift access to all levels
  • Café with accessible seating
  • Gift shop at ground level

Parking & Transport

  • Designated disabled parking bays
  • Drop-off zone at terminal entrance
  • Shuttle service from overflow parking

Advance Planning

  • Specify mobility equipment dimensions when booking
  • Inform about service animals; must be a registered service animal
  • Request specific assistance needed when booking
  • Confirm accessible accommodation in Te Anau or Queenstown

Have a question?

Check our frequently asked questions below

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